Thank You for Choosing Reya Jewelry

These Terms & Conditions govern the purchase and use of our products and services. By placing an order with Reya Jewelry, you agree to be bound by these Terms & Conditions.


General Terms & Conditions

  1. All exchanges, returns, repairs, or warranty claims must be accompanied by the original order confirmation, invoice, and any applicable certificates.
  2. Orders are processed only after successful payment confirmation. For bank transfers, cheque payments, or demand drafts, orders will be processed once the payment has been duly cleared.
  3. Reya Jewelry reserves the right to modify or discontinue any offers, exchange, return, or buyback policies at any time without prior notice.
  4. For purchases above the legally prescribed limit, customers may be required to provide valid government-issued identification or tax details as required by applicable laws.
  5. Shipping, delivery timelines, cancellations, returns, refunds, repairs, and warranty services are governed by the respective policies available on our website.
  6. Repair charges for missing, damaged, or additional metal, stones, or other materials will be applicable based on actual costs and shared at the time of finalising your order.
  7. Any disputes arising from the use of this website or purchases made through it shall be subject to the exclusive jurisdiction of the courts of [City, State].

Communication Preferences

You can update your account information, subscribe or unsubscribe from our promotional emails and messages, or request to close your account at any time by contacting our customer support.

Email: [Email Address]
Phone: [Phone Number]
Registered Address: [Business Address]
Customer Support: [Phone Number]
Business Hours: [Days & Timings]

By subscribing to Reya Jewelry, you agree to receive updates about new collections, exclusive offers, promotions, and other marketing communications. You can opt out at any time using the unsubscribe link in our emails or by contacting us directly.

By providing your personal information, you consent to Reya Jewelry collecting and using it for order processing, customer support, account verification, and service improvements, in accordance with our Privacy Policy. We are committed to protecting your personal information and handling it securely.

If you have any questions or need assistance, our customer support team is always happy to help.


Fraud Prevention

Reya Jewelry reserves the right to cancel any order suspected of fraud, unauthorized payment, or misuse of our services. We may recover any associated costs, including product value, shipping, processing fees, and legal expenses.

Fraudulent activities may be reported to the appropriate authorities, and legal action may be taken where applicable.


Intellectual Property

All content on the Reya Jewelry website, including text, images, logos, product designs, graphics, videos, and other materials, is the exclusive property of Reya Jewelry or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without our prior written permission.


Website Use

By using our website, you agree to use it lawfully and responsibly. You must not attempt to gain unauthorized access to our systems, interfere with website functionality, introduce malicious software, scrape or copy website content, or engage in any activity that may harm Reya Jewelry, its customers, or its services.


Limitation of Liability

Reya Jewelry is not liable for any indirect, incidental, special, or consequential damages arising from the use of our website, products, or services.

Our liability, where applicable, shall be limited to the amount paid for the purchased product, as permitted by law.


Indemnification

You agree to indemnify and hold Reya Jewelry, its owners, employees, and affiliates harmless from any claims, damages, losses, or expenses arising from your misuse of the website or violation of these Terms & Conditions.


Force Majeure

Reya Jewelry shall not be held responsible for delays or failure to perform its obligations due to events beyond our reasonable control, including natural disasters, pandemics, government actions, strikes, transportation disruptions, or other unforeseen circumstances.


Disclaimer

All products, services, and content on this website are provided on an "as available" basis.

While we make every effort to ensure accurate product descriptions, images, pricing, and availability, minor variations in color, size, or packaging may occur due to screen settings or manufacturing processes.

We reserve the right to accept, reject, cancel, or limit any order at our sole discretion.


Termination

Reya Jewelry reserves the right to suspend or terminate access to our website or services at any time, without prior notice, if we believe a user has violated these Terms & Conditions or engaged in unlawful or fraudulent activities.

Any outstanding payment obligations or legal responsibilities will remain enforceable after termination.