Free Shipping Within India

Reya Jewelry offers free standard shipping across India on all prepaid orders. Every piece is carefully packaged to ensure it reaches you safely and securely.

Once your order is shipped, you will receive a tracking link via email or SMS to monitor your delivery. Delivery timelines may vary depending on your location and product availability.


Delivery Process

To ensure a smooth delivery, please provide the recipient's full name, complete shipping address, landmark (if applicable), PIN code, and a valid contact number while placing your order.

For high-value orders, our delivery partner will request a valid government-issued photo ID at the time of delivery for verification. Accepted IDs may include an Aadhaar Card, PAN Card, Passport, Driving License, or Voter ID.

Please inspect your package upon delivery. If the package appears damaged, tampered with, or opened, do not accept it and contact our customer support immediately at [Email Address] or [Phone Number].

If the recipient is unavailable, our delivery partner will make up to three delivery attempts. If delivery cannot be completed after these attempts, the order will be returned to Reya Jewelry, and our support team will assist you with the next steps.


Free 10-Day Return

At Reya Jewelry, your satisfaction is our priority. If you're not completely happy with your purchase, you may request a return within 10 days of receiving your order, subject to the following conditions:

  • The item must be unused, unworn, and in its original condition.
  • The product must be returned with its original packaging, invoice, and any certificates provided.
  • Customised, personalised, engraved, or made-to-order jewelry is not eligible for return unless received damaged or defective at the time of delivery—not later.
  • Items showing signs of wear, alteration, or damage after delivery are not eligible for return.

Once we receive and inspect the returned item, we will notify you of the approval status. If approved, your refund will be processed to the original payment method within 7–10 business days.

If you wish to exchange your jewelry for another item, any price difference will be adjusted accordingly.